The Home Depot in Reading, MA Open now

Reviews about The Home Depot

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  April 28, 2019, by Elaine Leahy
  Very disappointed in the delivery service. We purchased a dishwasher and made an appointment for delivery, and received an automated call the night before confirming the date and setting a delivery window of between 9:30 and 1:30. When they had not arrived by 1:30, I called and was put on hold. While on hold I received a call from the driver saying they would arrive in half an hour. One and a half hours later, I called again, only to be told that the delivery window was between 2 and 6:30. They claimed that was the time I had previously been given. It wasn't. When the delivery finally arrived, they claimed they had NOT called earlier to say they were on the way, then backtracked to say they had called but I had not answered. What would have been wrong with apologizing for the delays instead of telling me lies about everything and implying that it was me, the customer, who was wrong about everything?